Design-living room? No! distressing-living room!  

Hello duplan..
It doesnt sound good for this company does it!, maybe you would have had more luck claiming on your home insurance?. It doesnt sound as if the company will sort it out for you at this late stage.

irritated design addict
Thank you
Something's sure: I hope well to see my money back, it does not matter how long it will take? especially that we repurchased a table of the same price? at another store!
Hello of Paris

good to know
I thought their offer was interesting, but I've been very cautious because they ask for up front payment. Not going to buy from them. Good luck..

Money up front...?
I cant understand why people pay money up front, i have never been asked to do this, even when i have ordered editions from galleries!, i have always paid in full when it was either delivered or ready for pick up.Is it an American thing this money up front ?, it doesnt seem right at all.

Credit card.
Use a credit card with good features and you're insured on your purchases.

Im so stupid!!..
I see what is meant now by money up front!, yes credit card, good idea.

Yes, the credit card is the best. Even my one of the friend also had the worst experience in ordering online, hope all will go well.