I have had less than a favorable experience in my dealings with this firm. After seeing their line in Milan at the Salon Del Mobil I contacted them in regards to ordering some furniture.
They were quite accommodating & referred me to their U.S. distributor who was located in Los Angeles. I met their distributor viewed the product line & placed an order.
During my meeting with the importer I was assured of the quality of the furniture in the line & I was told about the company
Did I just read all that? Slow day at work..
Sounds like you shopped over your head and got burned by the 'stupid tax'. Shit happens.
If you want a valid warranty and customer service, then patronize quality authorized retailers that provide it. If you choose to buy from yahoo 'distributors' closer to wholesale, then plan to pay any service costs yourself.
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