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What should I say !?  

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Tangletree
(@tangletree)
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Joined: 15 years ago
Posts: 43
10/11/2012 12:19 am  

Hi - we are new to selling and buying great pieces of great mid century furniture, art, ornaments etc. When I have a customer ask where I have got my items from what should I say? It sounds cliched to say from auction!
Sorry for such a mundane question.
Thanks
Andrea


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jbtirza
(@jbtirza)
Reputable Member
Joined: 15 years ago
Posts: 100
10/11/2012 12:26 am  

I say
From everywhere and nowhere, its what I do non stop every day.
That always satisfies and its the truth
After all thats your expertise,!


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NULL NULL
(@scampolokabelmail-de)
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Joined: 6 years ago
Posts: 43
10/11/2012 12:34 am  

Sorry ...
... I've never heard such a question from my customers!


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jbtirza
(@jbtirza)
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Joined: 15 years ago
Posts: 100
10/11/2012 12:35 am  

Really?
Daily...


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tktoo
(@tktoo)
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Joined: 15 years ago
Posts: 2287
10/11/2012 12:48 am  

How about just telling them the truth?
I won't buy from liars or patronizers.


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jbtirza
(@jbtirza)
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Joined: 15 years ago
Posts: 100
10/11/2012 12:53 am  

What
Has this to do with lying??
A cook will not give allll details of his recipe, ....


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NULL NULL
(@scampolokabelmail-de)
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Joined: 6 years ago
Posts: 43
10/11/2012 1:42 am  

Yes, really ...
... I think that depends on the "provenience" of the customers, please don't misunderstand me, but I'm offering only perfectly restored high-end items and my customers are exclusively interested in quality and confidentiality, so they never will put that question to me.


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tktoo
(@tktoo)
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Joined: 15 years ago
Posts: 2287
10/11/2012 3:43 am  

It has to do with honesty.
If you'd rather not say, say, "I'd rather not say."
Don't blow smoke up my ass.


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jdip
 jdip
(@jdip)
Illustrious Member
Joined: 15 years ago
Posts: 642
10/11/2012 4:00 am  

Watch this
This is an issue one of the main characters in the movie "Please Give" struggles with.
http://www.rottentomatoes.com/m/0878835/


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SDR
 SDR
(@sdr)
Illustrious Member
Joined: 15 years ago
Posts: 6462
10/11/2012 5:46 am  

What is
"provenience" ? Is that like a provenance that's provided as a convenience, maybe ?
Another version recently encountered was "providence." I guess that would be a good thing, too . . .


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jbtirza
(@jbtirza)
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Joined: 15 years ago
Posts: 100
10/11/2012 10:19 am  

Well
I have been in the high end art business for years and people will always ask, it has nothing to do with the quality you're offering. By the way, its provenance, and provenance is different to how you came about it. It has to do with the history of the piece itself not how anyone builds his collection


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Tangletree
(@tangletree)
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Joined: 15 years ago
Posts: 43
10/11/2012 2:58 pm  

Yes people do ask!
I agree people like to know where pieces come from - If I say auction, fairs or house clearances, they seem to think that its something they could do and get a bargain cutting out me the seller - but as I said to a recent customer you need to know what to look for!
Its not a case of lying - its just about knowing a professional answer to give my customers without it sounding like its something trivial and easy that anyone could do.


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jesgord
(@jesgord)
Illustrious Member
Joined: 15 years ago
Posts: 1879
10/11/2012 3:30 pm  

This is what I tell people:
...
This is what I tell people:
The store began as nothing but water and darkness, and all the furniture was in Mid Century Modern Land, above the stone vault that makes up the sky. Eventually Mid Century Modern Land became so crowded that the furniture needed more room, and wanted to move down to earth. Not knowing what was below the water, they sent down a side table to explore. Side table dove below the water and eventually came back with some mud from below. That mud grew and grew, and finally it became the island that I call my store. Eventually my store was dry and the furniture moved down. There still was no light, however, and so the furniture installed lighting. The furniture multiplied rapidly.


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NULL NULL
(@scampolokabelmail-de)
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Joined: 6 years ago
Posts: 43
10/11/2012 3:40 pm  

Nice ...
... but what's your reply if the customer is answering:
You should have become storyteller, because the entertainment value of your stories is better than the conditon of your furnitures. 🙂


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Spanky
(@spanky)
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Joined: 6 years ago
Posts: 4376
10/11/2012 4:31 pm  

That was beautiful, Jesgord.
**sniffle**


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