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Kinda off topic, but--
"The seller did put bubble wrap around the handle, but he did not FILL IN THE SPACE, so the handle broke."
As somebody who takes pride in her wrapping & packing skills, I must point out that the negative spaces in pottery need NOT be filled with cushioning. I'm always a bit baffled when people seem to think this procedure is necessary and then stuff the INSIDE of vases and glasses with peanuts or crumpled paper. Filling the cavities serves no purpose whatsoever. Why would it?
There, I got that off my chest.
EDIT: Perhaps I misunderstood Barry, and the "space" not filled was the space between object & box?

Off-topic or not, w-h-c.
You're absolutely correct. (From the perspective of an old-school museum art packer)

Paying by PayPal - I would appreciate your thoughts!
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No,
unfortunately. When I got the jug (it's beautiful, by the way), the jug was in a properly sized box and it was competely mumified in bubble wrap. But since the handle stuck out and there was no cushioning inside of the handle, when the box got some apparent weight or pressure, the handle broke off in two large pieces. I had actually glued the handle prior to bringing it to the post office.
These things occasionally happen; I seem to remember that when I contacted the seller, I did not suggest that the seller had done a terrible job in packing, only that it arrived broken. (As stated above, the seller was not interested in issuing any kind of credit...this was over 2 years ago.)
No matter, since I kept the jug and it looks fine.

Someone told me a long time...
Someone told me a long time ago that it is important to pack the voids of vessels and whatever because that packing material absorbs shock from the outside. I am not an engineer of any sort but it made sense to me and I generally have done it when packing fragile things.

The issue
is that compressible packing material in those voids doesn't do anything until it's compressed... Which can only happen AFTER the pottery breaks.
Void filling is only useful with materials that can bend before breaking.

Exactly, Fastfwd.
Once the glass or pottery is broken, any cushioning within the break is gratuitous.
You could make a case for stuffing certain flexible things --like, say, straw hats-- but not pottery or glass.

I can see how this would...
I can see how this would hold for filling the main cavity of a vase. For a handle, I would still fill it up so as to better distribute the pressure on the rest of the packing (the pressure can equalize around the handle rather than through it). This wouldn't apply if you had a rigid packing material, though.